Last Updated: 09/11/2025

Welcome to Persona Biomed, Inc. (“Persona Biomed,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our websites, patient portal, mobile applications, affiliate sites, and related services (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Eligibility & User Responsibilities

  • You must be at least 18 years of age (or have verified parental/guardian consent) to use the Services.
  • You agree to provide accurate, current, and complete information when registering for and using our Services.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2. Medical Disclaimer

  • Persona Biomed provides molecular diagnostic testing and interpretation services.
  • Our reports are intended to support, not replace, the professional judgment of qualified healthcare providers.
  • We do not provide medical diagnoses, prescriptions, or treatment recommendations. Always consult a licensed healthcare professional for medical advice.

3. Ordering & Payments

  • Tests may be ordered directly through our portal, affiliate clinics, or authorized partners.
  • All payments must be made through our secure payment processor.
  • Subscription services renew automatically unless canceled in accordance with the cancellation policy stated at checkout.
  • Persona Biomed reserves the right to modify pricing, payment terms, and available subscription options with notice.

4. Use of AI Tools

  • Our Services may include AI-powered chatbots, voice assistants, and report explanation tools.
  • These AI tools provide general information and educational support only. They do not replace physician consultation.
  • By interacting with AI features, you agree that your anonymized interactions may be logged and analyzed to improve system accuracy and performance.

5. Privacy & Data Protection

  • By using our Services, you acknowledge that your personal and health information will be collected, stored, and used in accordance with our Privacy Policy.
  • Persona Biomed complies with applicable HIPAA (U.S.), GDPR (Europe), and other relevant data protection laws.

6. Intellectual Property

All content, trademarks, logos, and materials on our Services are the property of Persona Biomed or our licensors. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

7. Prohibited Conduct

When using our Services, you agree not to:

  • Misuse or interfere with the security or integrity of the Services.
  • Attempt unauthorized access to systems, networks, or data.
  • Submit false information or impersonate another person.
  • Use the Services for unlawful, fraudulent, or harmful purposes.

8. Third-Party Links & Affiliates

  • Our Services may include links to third-party websites or affiliate-operated microsites.
  • Persona Biomed is not responsible for the content, policies, or practices of third-party entities.
  • Your use of affiliate services may be subject to additional terms provided by that affiliate.

9. Limitation of Liability

To the maximum extent permitted by law, Persona Biomed is not liable for indirect, incidental, or consequential damages arising from the use of our Services. Persona Biomed’s total liability for any claim will not exceed the amount paid by you for the applicable service.

10. Indemnification

You agree to indemnify and hold harmless Persona Biomed, its affiliates, directors, employees, and partners from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.

11. Modification & Termination

Persona Biomed may update these Terms at any time. Updates will be effective upon posting on this page. We may suspend or terminate your account if you violate these Terms or misuse the Services.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Commonwealth of Virginia, USA, without regard to conflict of law principles. Any disputes will be resolved through binding arbitration or in courts located within Virginia, unless prohibited by applicable law.

13. Contact Us

If you have questions about these Terms, please contact us:

Persona Biomed, Inc.
Alexandria, Virginia, USA
Valencia, Spain (European Operations)
Email: legal@personabiomed.com
Phone: (555) 555-5555